Shipping policy

Shipping Policy
Last Updated: September 2026
Danci Beauty delivers beauty and personal care products to customers in Malaysia.
Order Processing
Orders are normally processed within 1–2 business days after payment confirmation.
Orders placed on weekends or public holidays may be processed on the next business day.
Delivery Time
Estimated delivery time within Malaysia is generally:
2–5 business days
Delivery times may vary depending on the delivery location, courier service, weather, public holidays, peak periods, or circumstances beyond our reasonable control.
The estimated delivery time displayed during checkout or communicated with your order will apply where provided.
Shipping Fees
Any applicable shipping fee will be displayed during checkout before you complete your purchase.
From time to time, Danci Beauty may offer free shipping promotions subject to the terms of the applicable promotion.
Order Tracking
Where tracking is available, tracking information will be provided to the customer after the order has been shipped.
Incorrect Address
Customers are responsible for providing a complete and accurate delivery address.
If an order cannot be delivered because an incorrect or incomplete address was provided, additional delivery charges may apply.
Delayed or Lost Orders
If your order is significantly delayed or appears to be lost, please contact us at:
dancibeauty24@gmail.com
or
WhatsApp: +60 11-4970 1019
We will work with the relevant courier to investigate the shipment.